"Our phone volumes continue to remain at record-setting levels," Rettig said. In addition to IRS.gov, the IRS has a variety of other free options available to help taxpayers, ranging from free assistance at Volunteer Income Tax Assistance and Tax Counseling for the Elderly locations across the country to the availability of the IRS Free File program. Last filing season, as a result of COVID-era tax changes and broader pandemic challenges, the IRS phone systems received more than 145 million calls from January 1 – May 17, more than four times more calls than in an average year. The IRS encourages people to use online resources before calling. Taxpayers generally will not need to wait for their 2020 return to be fully processed to file their 2021 tax returns and can file when they are ready. All paper and electronic individual 2020 refund returns received prior to April 2021 have been processed if the return had no errors or did not require further review. As of December 3, 2021, the IRS has processed nearly 169 million tax returns. The IRS continues to reduce the inventory of prior-year individual tax returns that have not been fully processed. Additional resources are essential to helping our employees do more in 2022 – and beyond." We want to deliver as much as possible while also protecting the health and safety of our employees and taxpayers. And we will continue to look for ways to improve. ![]() "IRS employees want to do more, and we will continue in 2022 to do everything possible with the resources available to us. This is frustrating for taxpayers, for IRS employees and for me," Rettig said. "In many areas, we are unable to deliver the amount of service and enforcement that our taxpayers and tax system deserves and needs. Rettig noted that IRS employees continue to work hard on critical areas affected by the pandemic, including processing of tax returns from last year and record levels of phone calls coming in. Awaiting processing of previous tax returns? People can still file 2021 returns Taxpayers requesting an extension will have until Monday, October 17, 2022, to file. Taxpayers in Maine or Massachusetts have until April 19, 2022, to file their returns due to the Patriots' Day holiday in those states. ![]() The due date is April 18, instead of April 15, because of the Emancipation Day holiday in the District of Columbia for everyone except taxpayers who live in Maine or Massachusetts. By law, Washington, D.C., holidays impact tax deadlines for everyone in the same way federal holidays do. The filing deadline to submit 2021 tax returns or an extension to file and pay tax owed is Monday, April 18, 2022, for most taxpayers. People who don't normally file also could receive other credits. Like last year, there will be individuals filing tax returns who, even though they are not required to file, need to file a 2021 return to claim a Recovery Rebate Credit to receive the tax credit from the 2021 stimulus payments or reconcile advance payments of the Child Tax Credit. The IRS is mailing special letters to recipients, and they can also check amounts received on IRS.gov. This is especially important for people who received advance Child Tax Credit payments or Economic Impact Payments (American Rescue Plan stimulus payments) in 2021 they will need the amounts of these payments when preparing their tax return. Having an accurate tax return can avoid processing delays, refund delays and later IRS notices. The IRS encourages everyone to have all the information they need in hand to make sure they file a complete and accurate return. People should make sure they report the correct amount on their tax return to avoid delays." ![]() And we urge extra attention to those who received an Economic Impact Payment or an advance Child Tax Credit last year. Filing electronically with direct deposit and avoiding a paper tax return is more important than ever this year. "The pandemic continues to create challenges, but the IRS reminds people there are important steps they can take to help ensure their tax return and refund don't face processing delays. "Planning for the nation's filing season process is a massive undertaking, and IRS teams have been working non-stop these past several months to prepare," said IRS Commissioner Chuck Rettig. Updated programming helps ensure that eligible people can claim the proper amount of the Child Tax Credit after comparing their 2021 advance credits and claim any remaining stimulus money as a Recovery Rebate Credit when they file their 2021 tax return. The January 24 start date for individual tax return filers allows the IRS time to perform programming and testing that is critical to ensuring IRS systems run smoothly. WASHINGTON - The Internal Revenue Service announced that the nation's tax season will start on Monday, January 24, 2022, when the tax agency will begin accepting and processing 2021 tax year returns.
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